Irontouch ITIL Consultancy help businesses transform their ITSM When a comprehensive solution is needed, Irontouch's enterprise architects, business analysts, and certified IT professionals help you realize your vision—no matter how large or small. These individuals will apply the field-proven science Information Technology Service Management (ITSM) and its Best Practice Frameworks of ITIL, ISO, PMBOK, COBIT, and TOGAF to take a holistic view into your IT window--assessing everything from your technology and applications, to the people and processes that make them work.

  • Transfer emphasis on technology to the customer. With the customer in focus, the right technology will follow.
  • Re-architect processes that are reactive into ones that are proactive. Processes must focus on prevention, rather than crisis management.
  • Consolidate redundant technology to reduce complexity and optimize performance. Control the technology and don’t let the technology control the ITO.
  • Standardize processes through Best Practices. Change “this is the way we’ve always done it,” to “we can make this work.”

IT Transformation is all about revealing ways to consolidate, simplify, standardize, and add value to your technology infrastructure and streamline your processes—enterprise wide.

Contact Irontouch for more information on how Irontouch ITIL Consultancy can improve your IT Service Management