IT Service Management - Continuous Service Improvement
NEXThink is a desktop activity monitoring solution that has a unique capacity to map, register and analyse in real time (no scheduled scans) and in a permanent way all connections and execution from the desktop to the end of the infrastructure.
NEXThink monitors in real time the behaviour of all applications / all users / all desktops over your enterprise network collecting how these objects use your network and your servers. Complementing other vendor solutions that focus on the monitoring and the management of endpoint behaviour; NEXThink can integrate with these solutions to automate the management of desktops, delivering an end to end service quality monitoring and to improve the support quality.
NEXThink will help reduce dramatically the total cost of ownership of desktops, by reducing the time spent in support, reducing license spending and delivering successful strategic migration and infrastructure projects. Using NEXThink can help you achieve a better understanding of your desktop infrastructure by:
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